Return Policy

At Living the Dream, we want you to be completely satisfied with your purchase. Please review our return policy below to understand the terms and conditions for returns and exchanges.

1. Return Eligibility

• Unopened Items in Original Packaging:
  We accept returns for furniture that is unopened and still in its original box. A restocking fee will apply.
• Opened Items:
  Once the item has been opened, it is non-refundable unless there is a defect or damage reported on the day of delivery.

2. How to Request a Return

• To initiate a return, please contact our customer support team at info@livingthedream.com with your order details.
• Returns must be approved and authorized before shipping the item back. Unauthorized returns will not be accepted.

3. Damaged or Defective Items

• If your item arrives damaged or defective, you must notify us on the same day of delivery. Please provide photos and a description of the issue when reaching out to our support team.
• We will review your claim and provide a resolution, which may include a replacement or refund, at our discretion.

4. Restocking Fees

• A restocking fee will be applied to all eligible furniture returns. This fee will be deducted from the final refund amount.

5. Non-Returnable Items

• Opened items that are not reported as damaged or defective on the day of delivery are non-refundable.
• Any customized or final sale items are not eligible for returns.

For any questions regarding our return policy, please reach out to our support team at info@livingthedream.com.

This policy is subject to change, and any updates will be posted on this page.