Q&A
Last Updated: February 13th 2025
Welcome to our Q&A page! Below you will find answers to some of the most common questions we receive about our products, services, and policies. If you have a question that isn’t answered here, please feel free to contact our customer support team at info@livingthedream.com with subject: LTD Furniture: or call +1(323) 553-2828.
General Questions
Q: What is Living the Dream?
A: Living the Dream is a luxury lifestyle brand offering an exclusive collection of villa-inspired furniture and decor. Our pieces are designed to bring the elegance and style of our upscale rental properties into your home.
Q: Who can purchase your products?
A: Anyone can purchase our products, and we offer guest checkout for a streamlined shopping experience. Simply browse our collection, add your favorites to your cart, and proceed to checkout.
Q: How do I contact customer support?
A: For any questions or concerns, you can reach our customer support team by emailing info@livingthedream.com.
Order & Payment Questions
Q: What payment methods do you accept?
A: We accept all major credit cards and secure online payments through our trusted third-party payment gateway.
Q: How do I know if my order was successful?
A: Once you complete your purchase, you will receive an order confirmation email containing your order details.
Q: Can I make changes to my order after it has been placed?
A: Orders can be modified within 24h of placement. Please contact our customer support team immediately at info@livingthedream or +1(323) 553-2828 if you need to make any changes.
Shipping & Returns Questions
Q: What shipping options are available?
A: We ship our furniture and decor products within the United States. Shipping options, costs, and estimated delivery times will be provided during the checkout process.
Q: What is your return policy?
A: We want you to be completely satisfied with your purchase. Please review our Return Policy page for detailed information on how to return or exchange items. If you have any questions, our customer support team is here to help.
Product & Warranty Questions
Q: Are your furniture pieces available for purchase as-is?
A: Yes, all items in our collection are available for purchase. Each piece is crafted to reflect the luxurious style of our villa-inspired designs. Color may vary as pictures are captures with certain lighting that can defer from what you have at home.
Q: Do your products come with a warranty?
A: It depends on product, please ask our service team.
Q: Can I see more details or additional images of a product?
A: Yes, each product listing includes detailed descriptions, specifications, and high-resolution images. If you need further information, feel free to reach out to us.
Additional Questions
Q: Do you offer customization or special orders?
A: We are proud of our curated collections and offer a range of styles that reflect our brand’s signature luxury. For customization or special order requests, please contact our customer support team to discuss your requirements.
Q: How do I join your team?
A: We’re always interested in talented individuals who share our passion for luxury design and exceptional service. Please visit our Contact/Join Our Team page for current career opportunities and instructions on how to apply.
If your question isn’t answered here, please contact us at info@livingthedream.com or call +1(323) 553-2828. We’re here to ensure your experience with Living the Dream is as delightful and seamless as possible.